Great service! Friendly, timely, and on point!! You have earned my business, even with the 2-hour drive to get here. I felt understood and that I was not spoken down to, which is so often the case. My questions were answered, the price was fair, and a long-term plan for my older well-used car was designed with my needs in mind.
I had to take my car in there quickly twice in about a week and a half span. My breaks were not doing well. They were so accommodating and helpful. Getting my car done fast while doing an amazing job. I am so pleased and so happy my car drives so well. Thank you so much!
I have taken all of my family vehicles to Mark and Joel at Westerville Auto for over 5 years. The Uptown location is closer to my house, but myself and my family have been treated so well at the Westerville Rd location, so we do not stray! I know enough about cars to be dangerous, but this is why I trust these guys with our vehicles. 1/21/21 I drop off a Civic for an oil change and to likely change the tire pressure monitor which has been on since I purchased the vehicle. If it has to be changed, I was told it could be as much as $180. I give them the go-ahead to proceed and get a call from Joel telling me that the tire pressure was just a few psi too high.....WHAT PLACE DOES THIS!?!?!? They could have easily made an additional $180 off of me that day, but the honesty is what's right.....and that's what keeps me coming back. Thanks, Mark and Joel!
Thanks for helping my daughter out before she left to come home from school. Very friendly and a class-act service. We will consider you our go-to mechanic team in Ohio. Thanks!
Very friendly, professional staff! Appreciated their time and honesty. Happy to support this local business!
Great shop with fast friendly service and just great people at the Westerville Road location. Thanks to the team there!
Thanks guys for your friendly customer service, thorough and straight forward professionalism and above all, your whole team works together to go the extra mile to ensure your customers are kept safe on the road.
Have you ever wondered if a business stands behind their stated warranty? WESTERVILLE AUTOMOTIVE at south State Street does! Recently ( 6 months) had a power steering pump replaced on my Ford Focus. Yesterday took it back for same problem. They replaced pump without hesitation! Worked it in that day. Got an auto problem - Give Westerville Auto a call!
I was really pleased with the service I received at Westerville Automotive. I brought my Hummer H3 in to have it repaired. The guys did a great job finding the problem, fixing it and not gouging me for things more than I needed. I would recommend Westerville Automotive to anyone looking for quality, trusted and valued automotive repair.