It has always been difficult to find honest garages. Many will tell you there's something wrong with your car just to get you to spend a lot of money. Westerville Automotive is not like that at all. Usually I don't keep cars very long so they are under warranty, but the three or so times my husband and I have brought our cars here for problems, they have always been reasonably priced and honest. I thought my CV joints were bad. They checked them out and said my heat shields were making the noise. They tightened them up. They could have lied and said my joints were bad and charged me several hundred to replace them, but they didn't. This is the second time I've brought a car in and there wasn't anything major wrong. They are very honest and I appreciate that. I recommend them. - Briana M.
Scott and Ken go way out of their way to make sure that you are happy with the work performed, even helping me with a minor hose issue free of charge. Thanks Guys! - Customer Review
Fast and good services, and the price is reasonable compare to other stores. - Nate Z.
I have been using Westerville Automotive for the last 2 and 1/2 years and have never had anything other than exceptional and professional treatment. It is one of the finest shops I have had experience with in 53 years of owning cars. - Robert F
I would trust them with any car repairs. They are honest and dependable. If you have car problems this is the place to take your vehicle. - Carol W
I had just replaced the the trailing arm bushings on my wife's Honda and needed it aligned so she could drive it to work the next morning. I called the shop at about 2pm and had the car back by 5. Swift, professional service. I'll definitely be back. - Travis S.
Excellent customer service by Kevin & Ken. Great work by the guys on a tricky problem on an older truck. Very reasonable prices too! - John K
Thank you for the great service. - Paul S.
I took my family on a road trip to the West Coast. 16 days, 17 states and almost 6,000 miles. About 1,000 miles were up and down 7-15% grades, either in 3rd gear to get up or in 2nd gear engine braking down until you could smell the brakes. About 25 miles horizontal and 1 mile vertical from Dillon, Colorado to the Eisenhower (you can't make me call it Johnson) Tunnel in 3rd gear and the gauges never moved! I had to add gasoline and wash the windows in my 2002 Chevy Suburban that started the trip with 129,000 miles and a fresh oil change. Thank you Scott McClure and all the guys at Westerville Automotive for maintaining this vehicle! - John H.
I've been using Westerville auto in uptown Westerville for over 10 years. We take our cars there for everything. They are VERY fair, never try to sell you something you don't need and get the job done quickly. Once I asked them to replace my brakes because they were squeaky but they refused because they said they didn't need to be replaced! - Kathy R.