The AAA Approved Auto Repair (AAR) program was established in 1975 to address one of the most frequent consumer complaints: unsatisfactory automobile repairs. AAA certified automotive repair shops meet and maintain the highest professional standards. All customers are provided with a written estimate of the cost of all work to be performed and replaced parts are returned to customers, upon request. Our team is proud to be AAA Approved Service Providers!
What does that mean to our customers?
Westerville Automotive in Westerville, OH is an AAA Certified Service Provider facility. We provide high quality customer service and automotive repair work with a firm commitment to getting you back safely on the road!
AAA Service Specialists perform stringent reviews of each facility on a regular basis. All AAA Service Specialists have an Automotive Service Excellence (ASE) certification, along with an extensive background in automotive service in order to address the following:
- Inspection of the facility for cleanliness and proper tools
- Verification of adequate technical training and appropriate technician certifications
- Service Satisfaction Survey of facility customers to obtain their opinions on how well the facility meets their automotive service needs
- Insurance and financial background checks
A committee of AAA club officials makes the final decision as to whether a facility receives approval to become an AAA Approved Service Provider facility.
Trust your repairs to Westerville Automotive in Westerville, OH with 2 locations to serve you 5591 Westerville Road and our Uptown location at 31 E Main Street!