Automotive News & Information - Westerville Automotive

Here at Westerville Automotive in Westerville we often do diagnostics and sometimes the problem is obvious after hooking the car up to the computer and reading the codes. However, sometimes it isn't obvious during a test drive or after hooking it up to all those computer programs! You know there is a problem and a Check Engine Light is on with the fleet customer telling you the car has been having issues starting and the light has been going off and on depending on several factors. No pattern, no simple answer but the problem becomes obvious when you start following the "threads of the issue" thanks to all that ASE Technician training.

Tried this location, and they could fit me in if I dropped off the car. This was same day service for brakes on both axles. They really came through when I was on a time crunch. Very professional and courteous staff. Dealt with Mark the entire time and was pleased with the overall transaction from start to finish. This business is highly recommended based on my own personal experience. - Tim F. (5 star review on Yelp)

Our fleet truck customers do not need to spend valuable time in the shop with transmission issues due that could have been avoided by servicing their fleet vehicles based on their owner's manual recommendations! Especially if it is simply changing a clogged filter, changing fluids or clutch issues! Our transmission technicians here at Westerville Automotive in Westerville believe that service = saving high repair bills! Therefore, we believe in a proactive approach!

There is a reason we check your brake fluid when you come in for a service check. Maintenance pays big dividends and we want to avoid high repair costs for our Westerville drivers. Did you know that brake service isn't just all about the brake pads, drums & rotors? That we have found low brake fluid to be the cause of a large percentage of brake issues here at Westerville Automotive? Seriously, brake fluid is an important part of your braking system and with your service intervals being less frequent on the newer vehicles 5,000-10,000 more miles this has become an issue! Why?...

Exhaust issues are extremely common, no matter what type of car, truck, or SUV you drive. At Westerville Automotive in Westerville, OH, we can get your exhaust back in shape in no time.

Exhaust issues tend to be neglected, and we get that; there are just other parts of your vehicle that you'd rather focus on. Besides a clogged catalytic converter, there isn’t much risk of damage from a bad exhaust system - it negatively affects your gas mileage, and the sound is annoying, but other than that, it’s an issue many people learn to live with.

Jeff Speaks

Customer Review

★★★★★

Westerville Automotive has to be one of the best, if not the best, auto repair company going today. I have been a customer for many years and have always been treated fairly and with respect. The service I have received from them is simply the greatest. I recently brought my Ford Ranger in because it had a problem with the tires, (whining and vibrations). They fixed the problem. I thought It would be a good idea to have the tires balanced to make the ride even better and took it to where I have the tires maintained. Of course this totally messed up the work Westerville Automotive did. I took my truck back to Westerville Automotive a few days later to have the tires brought back to the correct arrangement. They performed the work for me at no charge, even though I caused the problem the second time. In todays world it is extremely rare for a company to have such integrity. I will forever be a customer of theirs and will highly recommend them to any who need a dependable auto shop.

When your light comes on, it is ALWAYS important to look at the issue to see if it is a problem. Especially if it is a light we all understand. Tire pressure is one we all can relate to and an easy one to look at. However, most drivers just assume the air is low in them and ignore it which is not a good idea especially when you are driving a 4x4 diesel truck off-roading and could have picked up anything and/or everything like this truck tire did.

He looked, and immediately headed over to see our technicians here at Westerville Automotive.

Sometimes it is EASY to see if your car or truck needs to come into our shop for professional repairs!
1. You see steam rising from the engine!
2. The Check Engine Light is on!
3. The engine starts, but there is an odor that is not right.
4. You hear grinding or thumping noises.