There seems to be a common misconception among many that if you have an aftermarket/extended warranty, that your car, truck, SUV, or Jeep must be taken to a dealership. This is not true. Non-dealership / Independent Automotive repair shops can service and repair your new or UNDER WARRANTY/EXTENDED WARRANTY. As a positive, at our shop, you can get fast service and work with highly trained technicians! We'd love to take care of your vehicle for you and can do so right here at our automotive shop. Repairs by highly rated and trained automotive technicians with dealer rated diagnostic tools, at BETTER PRICING by a shop that knows you!
It is a law that independent automotive repair shops can maintain and service your warranty. All consumers are protected by the Magnuson-Moss Warranty Act, which is enforced by the Federal Trade Commission (FTC). It prohibits a manufacturer from voiding the new vehicle's warranty or a vehicle's extended warranty because service was performed by a Non-Dealer/Independent Repair shop.
Per the FTC, “It's illegal for a dealer to deny your warranty coverage simply because you had warranty work or routine maintenance or repairs performed by our automotive shop. Routine maintenance can include anything from oil changes, tire rotations and belt replacement, to fluid checks, flushes, new brake pads, and inspections.” It is also important to note that the “Magnuson-Moss Warranty Act makes it illegal for a company to void your warranty or deny coverage under the warranty for the simple cause that you used an aftermarket or recycled part.”
One of the major perks of bringing your vehicle to an independent repair shop is the ability to make your money go further. Many times, warranties will have a limit or a deductible. Our goal is to make your warranty work for you.
Lastly, If you are on the fence about whether or not to purchase an AFTERMARKET or EXTENDED warranty. We suggest opening a savings account for your car and putting back money for possible breakdowns. While warranties are great the limitations can sometimes outweigh the benefits.
Whichever option you may choose we will be there for you every step of the way! We look forward to taking care of your new or under extended/aftermarket warranty, car, truck, SUV, or Jeep right here. Give us a call today!
It’s not always easy to recognize when your vehicle is suffering from a simple problem that requires a little maintenance and TLC or there is real engine damage as symptoms can be overlooked and seen as “normal.” While not all sounds and smells may threaten the life of your car or truck engine, there are some obvious warning signs that require a vehicle inspection here at the shop right away.
We have great pride in our military and veterans and honor them on Veterans Day each November 11th. Did you know how and why it is on November 11th? The reason dates back to 1918 and pays homage to the date and time the WW I cease fire went into effect on the eleventh hour of the eleventh day of the eleventh month when a temporary cessation of hostilities, between the Allied nations and Germany went into effect. November 11, 1918, is generally regarded as the end of “the war to end all wars” eventhough the official end of the what we refer to as "The Great War" ended with the Treaty of Versailles signed on June 28, 1919, in the Palace of Versailles outside the town of Versailles, France.
Did you know that Remanufacturing is Recycling? Have you considered how your decision to make a major repair to your vehicle affects our environment? We have researched how much energy JASPER utilizes in the remanufacturing process and compared it with information from the Argonne National Lab, a research center for the U.S. Department of Energy.
By averaging the curb weight of three vehicles: a Mercedes-Benz W126, a Hummer H2, and a Toyota Prius, a determination was made on the average amount of energy required in manufacturing vehicles. Energy usage at JASPER, per drivetrain component, was figured and, on average, only 1% of the energy is consumed in remanufacturing a drivetrain component in comparison to manufacturing the entire vehicle. That is an energy savings of nearly six tons of coal or 1008 gallons of crude oil. Rather than replacing their vehicles, our customers, by purchasing JASPER remanufactured engines, transmissions, and differentials saved enough energy in 2007 to power an estimated 598,000 households, or every residence in a city the size of Washington, D.C., for an entire year!
Have you checked your brakes lately? I know you expect them to stop your car or truck when you step on that brake pedal, but when they don't work as expected it's too late and then you have an accident with damage to your vehicle but more importantly to the people inside your car and those on the road who may be in your path.
Let's avoid that issue! Test your brakes by lightly tapping them in different situations when the roads are both wet and dry. If your vehicle is pulling to one side, your brake pedal pulses up and down or the steering wheel shakes when the brakes are applied, you are very much overdue for a brake check. Getting in early will save you money as it is always easier to fix a problem before it becomes a huge issue and your brakes are gone requiring new brakes, pads, rotars, and drums.
When in doubt stop by our shop and have one of our professional automotive repair technicians take a look. Don't wait until it's too late to solve these problems and let us help you stay safe on the road! After all, that is the reason we raise these garage doors every day and open these tool boxes. We love what we do and want to ensure our drivers can stay on the roads longer with their vehicles safer and more cost efficiently.
How often should you get your transmission fluid changed? The transmission industry's standard is 25,000 to 30,000 miles or every two years. If you tow a trailer, 15,000 to 20,000 miles is recommended depending on the amount of towing. Motorhomes can vary with the amount that they are driven. The best thing that you can do is check the fluid regularly; notice the color, odor and level of the fluid. If you notice a change in the color, odor or level, have it checked by one of our trained technicians.
What type of fluid should you use? The suggested fluids differ from one manufacturer to another and you can check the owner's manual to ensure the correct transmission fluid is utilized per your specific auto or truck make and model. However, here our technicians have a computer program that will insure the right fluid goes into your transmission. We offer a full line of transmission fluids to cover all the various demands of any car or truck.
I've had 3 experiences w/ this shop and I was nothing short of impressed with them. I'm the kind of person who prefers to do my own work. But not everything can be done in a driveway. So when I don't have the time or tools to fix something I take it to the North Westerville shop. The first time I took my wife's civic there was to get an alignment after I replaced some suspension parts. She needed her car back the next day and they managed to work it into the schedule.
The second trip I made to see the guys was when I ran into an issue installing a lift kit on my truck. The stud on the top plate of my strut broke loose and I couldn't get the nuts off. Knowing I needed a spring compressor to completely resolve the issue I called the shop and they had my truck back on the road the next day.
Once the lift kit was installed I had several discount tire shops tell me they wouldn't align my truck because of the very basic lift I had on it. I spoke with Doug at the North Westerville store and ordered a set of 33" Goodyear Duratracs. They were installed and aligned within a day and my truck rides perfectly.
The moral of the story is this: If I can't do it myself, this is the only shop I trust to get it right. WESTERVILLE AUTOMOTIVE 5 STARS by Travis Stewart