I have always had incredible experiences at Westerville Automotive. I have used their services for well over 10 years and they have never let me down. It is nice to have an Automotive shop I can go to that I trust. I never second guess their recommendations and I know what they suggest is for my and my car's best interests, not because they want to upsell me. They also speak to me with respect, regardless of if my husband is around, which is unfortunately still rare. They have taken care of all of my vehicles and will continue to do so. I also trust them enough to send my family to them. I know that they will keep my family, including my 3 children, safe as we go about our travels. - Jules C.
Not the least expensive auto repair shop, but they are professional and know what they are doing. - Todd B.
Always friendly and gets things done in a timely manner. Excellent customer service! - Felicia K.
I have always had a great experience every time we have taken one of our cars in for the last 8 years. They are always very honest and do a great job at whatever they work on. My family plans on being lifetime customers so long as we live in Columbus. Having a trustworthy and dependable place to repair your car really is priceless. Thanks! - Patrick M.
Been taking cars here for years. They always do a good job. - Ray W.
My car lost the timing belt and water pump on 270 on my way home from vacation last weekend. Local friends recommended I have it towed to Westerville Automotive for repairs. They have used this shop for over a decade. I couldn't be more pleased. While the repairs needed were more than what I was willing to put into my old 2001 Honda Civic, the price quoted was more than fair. They had to do some repair (which I authorized) in order to find out if the engine was okay. It was not. Ken was honest, patient, incredibly helpful and understanding as we dealt with several days of going back and forth as I made decisions on what to do about the car. He worked me into their busy schedule since I was from out of town and it was an emergency situation for me. Again, I couldn't be more pleased with their professionalism and integrity. Not only would I recommend them, I AM! - Customer Review
They have babied my two Saturns through the cars' old-age and retirement. The folks from Westerville Automotive are fair, trustworthy, thorough in their feedback (but not over my head), and really thoughtful. They've even picked me up from my home when I my car was ready a day later. Awesome! - Krista B.
They did a good job and came in 200 bucks under the estimate. Helped work with us to get financing for the work (a new transmission). We think this is where we will be going from now on. - Chris K.
5591 Westerville Rd
| Westerville, OH
(614) 890-0707
EMAIL THE SHOP
MON-FRI | 8:00 AM - 6:00 PM
Weekends | 9:00 AM - 2:00 PM
31 E Main St
| Westerville, OH
(614) 890-6700
EMAIL THE SHOP
MON-FRI | 8:00 AM - 6:00 PM
Weekends | 9:00 AM - 2:00 PM