Automotive News & Information - Westerville Automotive

"It has always been difficult to find honest garages. Many will tell you there's something wrong with your car just to get you to spend a lot of money. Westerville Automotive is not like that at all. Usually I don't keep cars very long so they are under warranty, but the three or so times my husband and I have brought our cars here for problems, they have always been reasonably priced and honest. I thought my CV joints were bad. They checked them out and said my heat shields were making the noise. They tightened them up. They could have lied and said my joints were bad and charged me several hundred to replace them, but they didn't. This is the second time I've brought a car in and there wasn't anything major wrong. They are very honest and I appreciate that. I recommend them." -Briana M.

"Been taking cars here for years. They always do a good job." -Ray W.

"They have babied my two Saturns through the cars' old-age and retirement. The folks from Westerville Automotive are fair, trustworthy, thorough in their feedback, and really thoughtful. They've even picked me up from my home when I my car was ready a day later!" -Krista B.

"I have taken my cars and trucks here for over 12 years. Just recently my beloved 96 Grand Marquis developed AC problems. Not only did they diagnose and fix the easy problems, when they found out the automatic environment control head was not working and could not be replaced (out of production limited custom feature part) Kevin called Ford, received personalized tech notes from them, then torn down the control head and re-soldered the connections to get them to function! Talk about going the extra mile!

I have had nothing but GOOD Service here!" -Garry O.

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Westerville Automotive Earns Esteemed 2014 Angie’s List Super Service Award which reflects a consistently high level of customer service. "We are very proud to have earned what is the service industry’s most coveted award, reflecting an exemplary year of service to our customers in 2014." says Scott McClure

TRUE OR FALSE? Until your vehicle is out-of-warranty, it must be serviced by the new car dealer or the factory warranty will be void?
FALSE? Our ASE Certified technicians at Westerville Automotive CAN SERVICE your vehicle if it is under warranty with the same tools typically faster and at a better price point plus we are cross-trained in multiple lines of vehicles vs. just the brand at the dealership you bought your car or truck giving you more options!

It’s the law that independent repair shops can provide the services to maintain your new car warranty. Consumers are protected by the Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), which prohibits a manufacturer from voiding the vehicle warranty because service was done by a non-dealer.

If I could give this place more stars, I would. My family has been going here for over a decade because they're not just good at what they do, but so honest. Seriously, this place single-handedly reverses the stereotype of mechanics being dishonest. There have been many times where they've been fixing one thing, discovered another little problem, and fixed it for us free of charge. They helped our van run far past the lifespan of most thanks to their attentive care. - Katie G

Needed some work on my car and found a coupon in the mail for Westerville Automotive so I decided to give them a try based upon what I found online about them. Called and made an appointment and asked if I could use the coupon. Later on I had to reschedule the appointment and they were gracious enough to do so without any issue.

When it comes to your car you're very particular. You make sure the oil is clean and the tires aligned. Your mats are always vacuumed and your mirrors have to be in the right position for driving. But did you know that regular tune ups are just as important in caring for your car?