About Westerville Automotive

We service and repair all makes and all models both foreign and domestic.

12 month / 12,000 mile worry free warranty.

Factory OEM diagnostic equipment.

6 ASE Technicians.

FREE Shuttle Service

WHY WE ARE SUCCESSFUL

We believe our success is because of the view we have that excellent customer service is our top priority. There are a lot of automotive shops that repair vehicles. To be successful, we think of the customer first and cater our business to their needs. We provide free shuttle service, a comfortable waiting room with free coffee, free wifi and discounts on rental cars. When we service your vehicle, you are provided with accurate to the penny estimates, same day service and your car is ready when promised and fixed right the first time. We are able to provide this type of service because our staff is honest, well trained and above all, we believe that customer satisfaction is a must! We treat you and your family like our friends and family. By doing this, we have received the super service award from Angies List, we are AAA approved service provided and have an A+ rating from the Better Business Bureau.

BIGGEST CHALLENGE

The ever changing automotive industry and the fight for information and quality parts. We view this challenge as an opportunity for advancement. Technology changes quickly and requires constant training to stay ahead. All of our technicians as ASE certified and work hard to continue their education. We are regularly involved in the latest training provided by NAPA and other manufacturers so that we can provide professional service.

COMPANY HISTORY

We have been in the automotive service business since February of 1985. We started as a three bay Gulf service station on the north end of Columbus. As circumstances changed and our business grew, we purchased our current location in February of 1995. This was a five bay facility that quickly grew to seven bays with our expansion in 1997 that included other updates as well as a customer waiting room. In 1997, we also added a second location in uptown Westerville. In doing so, we were able to provide quality automotive service to more of our neighbors and continue to expand our business.

MISSION STATEMENT

Customer satisfaction is our top priority. We can prove this by always providing quality service and personal attention. By accomplishing this, we will give our customers a reason to keep coming back for all their automotive service and tell others to visit us too. We truly believe there is no right way to do the wrong thing.

Westerville Automotive with two locations: 31 East Main | 614-890-6700 and 5591 Westerville Road | 614-890-0707 in Westerville Ohio for more than 20 years.  Trust your automotive repair, service, or maintenance to Master Technicians who are ASE certified.  We are a Preferred Jasper Engines & Transmissions Owner Installer with NAPA Auto Parts backed by exceptional customer services.   Call today or make your appointment online.  

 

Contact Westerville Automotive

Uptown: 31 E. Main Street, Westerville OH 
(614) 890-6700  | This email address is being protected from spambots. You need JavaScript enabled to view it.
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South:

5591 Westerville Rd, Westerville OH
(614) 890-0707  | This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.

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Shop Hours

Mon - Friday:   8am  - 6pm
Saturdays: 9am - 2pm

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PROUD MEMBERS:
ASE, Westerville Chamber, and Super Service Angie's List Rating,  AAA Approved Facility in Westerville Ohio