Shop Reviews & Testimonials - Westerville Automotive

I had two cars with trouble this week. They fixed both on the day I brought each one in - ahead of time and under my budget. I am so grateful for the super service and honesty from Westerville Automotive. Thank you!

- Sunir P. (5-star Google review)

Kathy Rausch

Customer Review

★★★★★

Love Westerville Auto. We've been taking our cars here for about 20 years. Friendly, fast and reliable!

Eileen Jurek

Customer Review

★★★★★

Took my car in to have the air conditioning looked at. They examined the car and found there was too much coolant in it so it was adjusted. The air conditioning works great now. Thanks, Westerville Automotive.

Brian T

Customer Review

★★★★★

Thank you for the fast, honest service today. Professional fair and honest. Can't recommend them enough.

BethAnn Earl

Customer Review

★★★★★

Great service! Friendly, timely, and on point!! You have earned my business, even with the 2-hour drive to get here. I felt understood and that I was not spoken down to, which is so often the case. My questions were answered, the price was fair, and a long-term plan for my older well-used car was designed with my needs in mind.

lilly lakatos

Customer Review

★★★★★

I had to take my car in there quickly twice in about a week and a half span. My breaks were not doing well. They were so accommodating and helpful. Getting my car done fast while doing an amazing job. I am so pleased and so happy my car drives so well. Thank you so much!

Ryan Hallinan

Customer Review

★★★★★

I have taken all of my family vehicles to Mark and Joel at Westerville Auto for over 5 years. The Uptown location is closer to my house, but myself and my family have been treated so well at the Westerville Rd location, so we do not stray! I know enough about cars to be dangerous, but this is why I trust these guys with our vehicles. 1/21/21 I drop off a Civic for an oil change and to likely change the tire pressure monitor which has been on since I purchased the vehicle. If it has to be changed, I was told it could be as much as $180. I give them the go-ahead to proceed and get a call from Joel telling me that the tire pressure was just a few psi too high.....WHAT PLACE DOES THIS!?!?!? They could have easily made an additional $180 off of me that day, but the honesty is what's right.....and that's what keeps me coming back. Thanks, Mark and Joel!

Kevin

Customer Review

★★★★★

Thanks for helping my daughter out before she left to come home from school. Very friendly and a class-act service. We will consider you our go-to mechanic team in Ohio. Thanks!

J Swain

Customer Review

★★★★★

Very friendly, professional staff! Appreciated their time and honesty. Happy to support this local business!

Tony Stidham

Customer Review

★★★★★

Great shop with fast friendly service and just great people at the Westerville Road location. Thanks to the team there!

Tim Sutherland

Customer Review

★★★★★

Thanks guys for your friendly customer service, thorough and straight forward professionalism and above all, your whole team works together to go the extra mile to ensure your customers are kept safe on the road.

Roy Webb

Customer Review

★★★★★

Have you ever wondered if a business stands behind their stated warranty? WESTERVILLE AUTOMOTIVE at south State Street does! Recently ( 6 months) had a power steering pump replaced on my Ford Focus. Yesterday took it back for same problem. They replaced pump without hesitation! Worked it in that day. Got an auto problem - Give Westerville Auto a call!

Scott Osborne

Customer Review

★★★★★

I was really pleased with the service I received at Westerville Automotive. I brought my Hummer H3 in to have it repaired. The guys did a great job finding the problem, fixing it and not gouging me for things more than I needed. I would recommend Westerville Automotive to anyone looking for quality, trusted and valued automotive repair.

I brought my Honda Pilot with about 113K miles in because my air conditioning system wasn't working. Scott took great care of my vehicles. I can't wait to pick it up. - John M (5 star review on Yelp)

Tried this location, and they could fit me in if I dropped off the car. This was same day service for brakes on both axles. They really came through when I was on a time crunch. Very professional and courteous staff. Dealt with Mark the entire time and was pleased with the overall transaction from start to finish. This business is highly recommended based on my own personal experience. - Tim F. (5 star review on Yelp)

Jeff Speaks

Customer Review

★★★★★

Westerville Automotive has to be one of the best, if not the best, auto repair company going today. I have been a customer for many years and have always been treated fairly and with respect. The service I have received from them is simply the greatest. I recently brought my Ford Ranger in because it had a problem with the tires, (whining and vibrations). They fixed the problem. I thought It would be a good idea to have the tires balanced to make the ride even better and took it to where I have the tires maintained. Of course this totally messed up the work Westerville Automotive did. I took my truck back to Westerville Automotive a few days later to have the tires brought back to the correct arrangement. They performed the work for me at no charge, even though I caused the problem the second time. In todays world it is extremely rare for a company to have such integrity. I will forever be a customer of theirs and will highly recommend them to any who need a dependable auto shop.

Phenomenal service and a truly great experience from start to finish with the team here at Westerville Automotive. They were a referral to me for tires on my truck and from the first phone call to setting the appointment to having the work done has been very impressive. I would highly recommend this business for your automotive needs, they go the extra mile. Thank you, Westerville Automotive. I will certainly be a repeat customer. - Brandon F. (5 star review on Yelp)

They always take such great care of any car I bring them. Fair prices and quick, but quality work. I am consistently impressed with this shop. Will never go anywhere else! - Brooke R. (5 star review on Google)

4 star rating from Marko S. for Westerville Automotive on Google

These guys were fantastic! I bought a car from dealer in Westerville from out of state and these guys did an inspection. Very thorough and super friendly. Highly recommend. - Clay D. (5 star review on Google)